FAQs

Frequently Asked Questions – Stygian Printed T-Shirts

Q: Can I request a return for my printed T-shirt?
A: Absolutely! At Stygian, we want you to love every shirt you order. If you receive a damaged, misprinted, or incorrect item, please contact our customer support team within 7 days of delivery. We’ll review your request and guide you through the return or replacement process.
Note: Because each item is custom printed on demand, we can only accept returns for faulty or incorrect products — not for size or design preference changes.

Q: Is my personal information safe when ordering from Stygian?
A: Yes, your privacy and security are extremely important to us. Our website uses secure SSL encryption and trusted payment gateways to protect your personal and payment details. We never share your information with third parties.

Q: How can I place an order for Stygian printed T-shirts?
A: Ordering from Stygian is quick and simple:

  1. Browse our collection of premium printed T-shirts.

  2. Choose your preferred design, size, and color.

  3. Click “Add to Cart” or “Buy Now.”

  4. Enter your shipping and billing details.

  5. Confirm your order — and we’ll take care of the rest!
    Each shirt is printed on demand, so your order is made especially for you.

Q: Do you ship internationally?
A: Yes! Stygian ships worldwide through reliable carriers. No matter where you are, we’ll make sure your printed apparel reaches you safely.

Q: Do I need to create an account to order?
A: Not necessarily. You can place an order as a guest, but creating a Stygian account allows you to track your order status, view your purchase history, and receive exclusive design updates and offers.

Q: How can I track my order?
A: Once your order is printed and shipped, you’ll receive an email with your tracking number. You can use this number to follow your package on our website or through the courier’s tracking portal.
Please note that printing and fulfillment usually take 2–5 business days before shipment.

Q: Can I make changes to my order after placing it?
A: Since every T-shirt is custom printed, we can only make changes if your order hasn’t entered production yet. If you need to modify or cancel your order, please contact our customer support immediately. Once printing begins, edits are no longer possible.

Q: Can I exchange a product for a different size or design?
A: Because our shirts are made to order, we don’t offer direct exchanges for different sizes or designs. However, if your item is defective or printed incorrectly, we’ll gladly replace it at no extra cost.

Q: What should I do if my T-shirt arrives damaged or with a print issue?
A: Please contact us right away with photos of the issue and your order number. Our team will review it and arrange a quick replacement or refund depending on the situation.